For Family and Visitors
| At Delnor, we recognize that visits from family and friends are important to our patients during their hospital stay. We also understand that company and compasion are beneficial to the recovery process. That’s why we have an open visiting policy, based on the preferences and condition of our patients.Open visiting means that patient visiting is allowed at any time, unless there are medical reasons preventing it.
Gifts for Patients
Visitors should check with your nurse before bringing food, drink, or other gifts to your room to make certain they are appropriate. Due to latex allergies, latex balloons are not allowed in the hospital.
The gift shop is operated by Delnor Auxiliary and is staffed by volunteers. At the shop, you can find gift items, jewelry, magazines, greeting cards, stamps, candy, toiletries, household items, flowers and plants. Proceeds from the shop go to the Delnor Auxiliary and are used to fund hospital equipment, programs and services.
The shop is open Monday-Friday from 8:30am-8:00pm and Saturday-Sunday from 10am-8pm*. To contact the shop, call 630.938.8618. TTY for the hearing impaired 630.208.4399.
*Hours subject to change.
Parking for patients and visitors is available 24 hours-a-day, 7 days-a-week. All parking at Delnor is free. Patients and visitors are cautioned not to park in reserved or designated areas and to always lock their cars. Anyone needing assistance with their vehicle while parked at the hospital should call the security department at ext. 4444.
There are specially-designated lounge areas for visitors on each patient floor and in the main lobby of the hospital. Specific lounges are designated for families of patients in the critical care units, the emergency department and the surgery department. During certain hours, a volunteer hostess is on duty in the surgery waiting lounge to keep family members informed about the progress of their loved ones surgery.
Computers are conveniently located in the critical care unit (2nd floor), 3rd floor lounge and emergency room reception (1st floor) areas for family and patient use. These computers enable you to check your email, research medical information, and communicate with family members.
If you have a laptop computer, you can use the telephone portal in your room to gain access to the internet.
While in the hospital, we ask that you and your guests be respectful of the other patients, and conduct yourselves appropriately. This includes speaking quietly and avoiding unnecessary noise. Those with a cold, sore throat or other communicable illness should delay visiting until they are well. Smoking while on hospital property is prohibited.